Neogenesis

Shop

Frequently asked questions

No. There are no known contraindications. Our products can be used on all skin types and all skin conditions.

Yes. All NeoGenesis products can be used during pregnancy. Use as you normally would as no changes are needed due to pregnancy or breastfeeding. We recommend consulting your physician prior to using either Mandelic Acid or Salicylic Acid.

The stem cell types used by NeoGenesis are derived from the skin, and therefore not affected by the SARS-CoV-2 virus given the virus does not infect skin stem cells.

Our products contain no pesticides, synthetic fertilizers, sewage sludge, genetically modified organisms, and nothing has been made with ionizing radiation. We have not used antibiotics or growth hormones. We use ingredients that are “skin identical,” meaning the molecules we use are naturally found in our bodies. Therefore the molecules are recognized by our bodies as native, and the body doesn’t need to react to them and degrade or export them.

Yes. There are two ways to use Vitamin C with NeoGenesis serums. One is to always apply the NeoGenesis first, then layer the Vitamin C product afterwards. The exosomes immediately go to work deep within the skin so the Vitamin C will not damage or block the exosomes. The other way is to use NeoGenesis at one time of the day and the Vitamin C at the other time. Example: Vitamin C in the AM and NeoGenesis in the PM.

No, it is not necessary to combine a Vitamin C product with NeoGenesis products. No other added vitamins are needed as the exosomes contain antioxidants. If you love products containing Vitamin C or Vitamin A, for example, you may continue to use them with NeoGenesis products with excellent results.

Most of our products, except Salicylic Acid Gel and the Enzyme Crème Mask, are oncology friendly. The Enzyme Crème Mask may be used 6 months after completing any cancer treatments, or sooner if approved by your health care professional. Salicylic Acid is not oncology friendly. We recommend consulting your physician prior to using either Mandelic Acid or Salicylic Acid.